Help Faq

SIGNING UP

PRICING

GETTING MORE TRAFFIC

OTHER SUPPORT

Do I need any programming or server set up on my end?
Not at all. All you need to do is copy and paste the html in your webpage(s) as explained below.

How to sign up with JMessenger?
Go to Sign Up page and provide correct information about yourself. Submit the form. Please make sure that your email address, URL and other information about your site are correct, many of our programs rely on them.

How to insert JMessenger Code in my web page?
Inserting your lines of code is fairly simple.
When you login to your account, go to "TOOLS" > "GET HTML" button. On the next page, you will get simple lines of code (It is advised that you save this page for future reference) that you can copy and paste in your page(s) as follows:

Front Page (or any other html editor):
These guidelines are meant for novice users only. If you are an advanced user, you may like to follow your common sense.

  1. Open Front Page (Or your html editor)
  2. Open your web page.
  3. Identify the spot, where you would like to put a link and/or logo for your Messenger service.
  4. Type "JMessenger" there.
  5. Save the document and exit.
  6. Open Notepad (Or any other text editor)
  7. Click on File > Open.
  8. Select file type "All Files"
  9. Select the same webpage and open it.
  10. Search for "JMessenger"
  11. Replace it with the html code given by us.
  12. Make sure that the lines of code stay as they are. If they are broken, the script may not work correctly.
  13. Save the document as htm/html file (Not txt file).

If you find any difficulty please contact us without any hesitation. We will be happy to do it for you!

How to add JMessenger Code in a Framed Page?
A framed page is basically a main page (say main.htm) made up of two or more different pages (e. g. frame1.htm and frame2.htm). You can add the code in the html of any of these frame1.htm or frame2.htm pages.

How to customize JMessenger for my needs?
Log in to your account, click "General Customization" tab, over there you will find lots of ways and help to customize it your way.

How do I pay? How much does it cost?
You can pay by your credit card online. To make a payment, you should log in to your account and click on "Payment".

What is the difference between JMessenger Hosted Solution and JMessenger Server Solution?
JMessenger Hosted Solution is remotely hosted (on our server). The application engine runs on our server while the front-end is designed to work on your web site with your look and customization. You can get started in minutes, just sign up and insert the HTML code into your web site. It is a good solution for up 10,000 members. It is fully customizable, you can show your own banners, give it a color scheme of your own choice, set your look and feel.

With JMessenger Server Solution, the application engine and your user database reside on your server. JMSS is 100% customized and tailored according to your needs.
- All the programs and database reside on your server.
- Your existing registration process is integrated with your IM service.
- Your existing database is also integrated with your existing service.
- Existing users need not re-register for new messenger service; Their existing logins and passwords will be valid.
- It can be integrated within your application.
- The look and feel is as per your requirements.
- You can run your own banners and start your own channels (news, shopping, entertainment, stock etc.) .

What is "pop up my messenger service in new window"? How can I use to get more traffic?
If you turn this feature on, then your Messenger screen will pop up in a new window whenever your visitors load your webpage. This increases the sign up rate tremendously.

It is advised that you turn this feature on initially, so that all of your regular visitors know about it.
You can turn off this feature anytime.

I have lost my password, what should I do?
Please click here.

I have lost my html, what should I do?
Please log in to your account, click "HTML" tab.

Can I put your html on all pages of my web site?
Yes! The more the pages have the code, the better the visibility it has.

I run many web sites, can I sign up for more than one account?
Yes! Please feel free to get as many accounts as you need.

What about the database of my users? Is it hosted on your server or my server?
JMessenger Hosted Solution gives you access to your user database. You should login to your account to access it.

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