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Web Messenger » Benefits

Web Based Messenger Web Based Messenger Chat Window

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Interoperability with AOL, ICQ, MSN, Yahoo! And Google Talk

Custom branding & Database Integration

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PDF Web Based Messenger Brochure
 

Sharing a Whiteboard

A whiteboard is a space for drawing simple pictures to help illustrate something you’re discussing. With JMessenger, multiple users can work together on a single whiteboard.
White Board
 

JMessenger Web based Solution Online Branding enables you to

• Attract new customers cost-effectively
• Boost customer retention
• Build brand loyalty and preference
• Create a "buzz" for your product launches and promotions
• Transform your web site into an online destination
• Engage target customers in real-time discussions
• Send direct marketing messages to target customers
• Gain valuable customer insights for product development
• Integrate online and offline marketing programs
• Create enduring and valuable content
• Generate advertising and sponsorship revenue

Single sign-on (SSO)

SSO is mechanism whereby a single action of user authentication and authorization can permit a user to access all available Instant Messenger networks where they have access permission, without the need to enter multiple passwords. Single sign-on reduces human error, a major component of systems failure and is therefore highly desirable.
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Utility of Messenger for your business

An easy-to-implement solution for quick-hit promotional activities; includes both rich technology and comprehensive professional services.
• First-hand knowledge of customer thoughts and ideas.
• Instant feedback from your target customer group.
• Virtual audience and chat discussions resolve the traditional marketing conflict of audience reach vs. richness and breadth of message.
• Customer involvement that creates a personal experience and attachment for the customer, which can increase brand loyalty.
• A cost-effective method to reach a large audience.
• Transcripts from discussions that create enduring and valuable web site content.
• You can customize it from a web based control panel.
• You have full access to your user database.

Central Administration
Public IM systems, not intended for the corporate environment, lack administrative controls. Different employees in the same company often use entirely different IM programs. JMessenger allows administrative control and creation of users and contact lists.

For example: A company administrator can provide all employees up to date, consistent contact lists. When a contact changes, the administrator can instantly update it across the entire network.

Java Web Client
The JMessenger Java Web Client allows anyone with an Internet browser IM access to your network, instantly, without downloading or installing software. It's also "platform agnostic," enabling access to your IM network from any windows or Unix Operating System. The Java Web Client is perfect for traveling employees who require IM communication from varying locations and computers.

For Example: Professional consultants often work from the client's site and often use different computers while they are there. A consultant may simply go to his/her company's Business Messenger web-based control panels to access JMessenger Java Web Client. From that page, the company IM network may be accessed and the consultant may use his/her usual login and password, allowing him to use the same IM features he typically uses from his/her office.

High Scalability
JMessenger's highly scaleable product can handle millions of concurrent connections. They are built on industrial strength IM server architecture capable of powering the world's largest IM networks with millions of end-users. This dependability is coupled with web-based administration tools that make management of a large IM network simple and efficient.

For example: an administrator can manage users and monitor system usage from one control panel in either the Business Messenger or Private Label scenario.

Collaborative Web Browsing
The collaborative web-browsing feature allows people in multiple locations to simultaneously tour web pages. A user types the web address into a message and the exact page opens automatically in the recipient's browser.

For Example: A building contractor may have a field question for the project architect concerning specs stored on the architect's Intranet. With both parties using JMessenger, the contractor types a quick question to the project architect, who is marked "logged in" in the Business Messenger interface. The project architect responds by sending a quick answer and a URL, which points the contractor's Web browser to a page from the company intranet, displaying a visual reinforcement of his/her answer. The project architect can be sure the contractor has seen the exact page and the contractor received a prompt response.
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JMessenger provides a branded instant messenger and private instant messenger for businesses.
JMessenger.com is not affiliated with or endorsed by America Online, Inc., Microsoft Corporation, Google, ICQ or Yahoo, Inc. The names of actual companies, logos and products mentioned herein may be the trademarks of their respective owners.